Currently, Meli & Olive ships within the United States only. I'd love to one day send little pieces of the shop to friends around the world, and I hope to make international shipping possible in the future!

For items made and/or stocked in-house, such as stickers, stationery, and keychains, please allow 1–2 business days for order processing before shipment.

Apparel and tote bags are produced and shipped by my production partner, so please allow 3–5 business days for processing before they ship.

Cancellations, returns, and exchanges are not accepted. If you encounter any issues with your order, please reach out in a timely manner, and I'd be happy to help!

Yes! Once your order is shipped, you will receive an email confirmation with your tracking number.

Please note: the First Class Mail shipping option does not support tracking. However, you will still receive a notification that lets you know when your order has been shipped!

If your tracking information shows that your order has been delivered but you haven't received it, please allow a few additional days for your package to arrive. Occasionally, USPS may mark a package as delivered before it actually reaches your mailbox.

If your order still hasn't arrived after a few days, I recommend contacting your local USPS office for further assistance. You can also visit the USPS Missing Mail page for more information.

Please note that once an order has been shipped and handed over to the carrier, Meli & Olive is not responsible for packages that are lost or stolen in transit.

Please email me at ciara@meliandolive.com or fill out a contact form here.